Your feedback is valuable to us as it gives us the opportunity to improve the quality of our services and products. Please let us know how we are doing below. At Highland Residential, We love to receive your positive messages and reviews, however we recognise that sometimes things can go wrong and the services we provide may not meet our customers' changing needs. If you feel that we are not providing you with a good service, it is important that you tell us what you are unhappy with. Review our complaints procedure for additional information.
Download our Complaints Handling Procedure document.